Peter Hearn explains what we're continuing to do to reduce driving test waiting times. Since September 2016, we’ve cut them from an average of 11.2 weeks to an average of 7.8 weeks.
Peter is the Acting Director of Operations at DVSA. He's responsible for leading operations across the agency.
Following my recent blog post on driving test waiting times, I wanted to tell you more about what we’re doing to improve how we train new driving examiners.
Last August, Phil Lloyd shared with you what we were doing as an agency to reduce waiting times. Since then, we’ve recruited and trained more examiners and looked at other ways where we can have a more positive impact.