Working together: DVSA and the driver training industry
Working together: DVSA and the driver training industry
DVSA’s Director of Driver Services, Pauline Reeves, details ways that we are working to try to improve how we communicate with you.
DVSA’s Director of Driver Services, Pauline Reeves, details ways that we are working to try to improve how we communicate with you.
 
  Find out more about the work DVSA is doing to stop illegal driving instruction through investigations, proactive enforcement operations and criminal prosecutions.
 
  Chief Driving Examiner, Mark Winn, retires this month after 39 years in driver testing. Here he reflects on the changes he’s seen since becoming Chief Driving Examiner in 2018.
 
  Learn more about our latest developments to create a new booking service for driving tests, including a recap of the work so far and looking ahead to next steps.
 
  Find out more about the work we are doing to make the theory test service as accessible as possible.
 
  DVSA introduced Customer Account Managers in response to vocational and motorcycle training providers saying they needed a better way to communicate with DVSA. The role started in October 2021. There have been some changes since they were introduced. So, this …
 
  Discover how the 'Ready to Pass?' campaign is changing learner drivers' attitudes and behaviours, making them more likely to follow instructors' advice.
 
  Amanda Lane and Graham O'Brien recap our recent webinar about the top 10 driving test faults and answer questions that were not covered during the live webinar.
 
  Some of you are reaching the end of your Driver Qualification Card’s (DQC) life. So you’ll need to make sure that your training is booked and logged as soon as you can and certainly before it expires.
 
  Loveday Ryder, DVSA Chief Executive, gives an update on how driving test waiting times are starting to reduce across Great Britain.
 
  How the Driver and Vehicle Standards Agency (DVSA) works out the driving test waiting time, what it actually means, and other measures that DVSA looks at to monitor waiting times.