An update on customer account managers now and in the future 

Posted by: , Posted on: - Categories: Motorcycle trainers, Uncategorized, Vocational trainers

DVSA introduced Customer Account Managers in response to vocational and motorcycle training providers saying they needed a better way to communicate with DVSA. The role started in October 2021.   There have been some changes since they were introduced. So, this …

'Ready to Pass?' aware learners are more likely to listen to instructors’ advice  

Discover how the 'Ready to Pass?' campaign is changing learner drivers' attitudes and behaviours, making them more likely to follow instructors' advice.

Helping driving instructors learn about the top driving test faults

Posted by: , Posted on: - Categories: Driving instructors, Ready to Pass?, Resources for instructors
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Amanda Lane, Head of Driver Testing and Training Policy, recaps what was covered during a recent webinar for driving instructors about the top 10 faults made during driving tests, and looks at techniques you can use to explore your pupils' thoughts, feelings and beliefs about them.

Helping you to carry out realistic mock driving tests

Posted by: , Posted on: - Categories: Driving instructors, Driving test, Ready to Pass?
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Last Friday (22 July 2023) marked 13 months to the day since we first published guidance to help you carry out realistic mock driving tests for your pupils. Our latest blog post looks at the top 13 facts from the first 13 months of the mock test guidance.