DVSA introduced Customer Account Managers in response to vocational and motorcycle training providers saying they needed a better way to communicate with DVSA. The role started in October 2021. There have been some changes since they were introduced. So, this …
Some of you are reaching the end of your Driver Qualification Card’s (DQC) life. So you’ll need to make sure that your training is booked and logged as soon as you can and certainly before it expires.
Earlier this year I updated you on our progress on what we are doing to tackle businesses who are buying large amounts of tests and selling them for a profit. The purpose of ‘book and manage your pupils’ test …
Chief Driving Examiner Mark Winn introduces the latest changes to the Highway Code and explains what they mean for those coming to a practical test.
Amanda Lane, Policy Manager of Technical Standards for the Rider and Vocational Policy Team, shares her experience of changing the HGV test process.
Mark Winn, Head of Rider and Vocational Policy, explains what changes we'll be making to improve the trainer booking system.
Last year, we ran two workshops in Nottingham and Cardington to see what changes we could make to improve the motorcycle and vocational trainer booking service. We'd like your feedback to help us develop the ideas you gave us in the workshops.
Protecting personal data isn’t the most exciting part of teaching people to drive or ride, but it’s essential for your pupils, your business and your reputation.
It’s now been a year since Driver CPC became compulsory for all professionals drivers. Since then, drivers and operators have spoken about the benefits they’ve got from Driver CPC. Some...
It’s been a while since we last published the Despatch ezine, but we’re relaunching in a new blog format that will be much more interactive.
Find graphics to use on your social media and website to encourage your pupils to be ready to pass the driving test.